GAME apologises to customers following unfulfilled PS4 orders

Alex Calvin
GAME apologises to customers following unfulfilled PS4 orders

High Street retailer GAME has issued an apology after it was unable to execute some orders for a cheap PS4 bundle.

As reported by Eurogamer, the deal in question – an original PlayStation 4, FIFA 17 and a three-month Now TV pass – set consumers back 150 on its website.

But a number of customers were refunded after purchasing the bundle. Furthermore, the retailer is letting consumers keep the Now TV pass, as well as sending out a 20 voucher off a PS4 slim 500GB bundle.

"Unfortunately due to unprecedented demand, the PS4 Bundle containing FIFA 17 and a Now TV pass sold out extremely quickly and we were unable to fulfil a number of orders,” a GAME spokesperson told Eurogamer.

"We'd like to apologise to customers affected and will be refunding orders in full. Any reward points used will be automatically credited back to accounts and customers will also keep the Now TV three month subscription free of charge. The bundle will not be available to purchase in the future.”

A number of retailers cut the price of the original PS4 to 149 last week, likely an attempt to clear stock and make way for the brand new slim PS4.

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