Looks like the maniacs have taken over the asylum :)

Simple, fresh and exciting.... It coudn't be any more bland and boring! ... ZAVVI Airlines anyone??

good lord, i fear for my future.

what next? a range of music fashion clothing no doubt??

I work for Virgin and I am not looking forward to the take over at all. I know we're not doing grt at the mo, but i dont think this is going to help, if anything it will prob make things even worse. And the colour is GREEN, your not being for real

Why is everyone getting so excited about a name change & logo? Walk into a store and decide if you like it or not. Think about it.

I couldnt be more excited about the change. We will be the largest independent entertainment retailer around. So what about it being green, its fresh and if the prises stay low and the deals keep coming people are going to want to buy. Simple as.

Taxi!!!! Thank god!!! I'm getting out just in time Phew

I hope mr douglas makes zavvi a successful high street name..good luck to them..i have a job and i'm thankful for that.

Independant? Hardly, just another chain store desperate to look cool and fresh...want good customer satisfaction, seek out the self owned record stores in the back streets of every major city. places where true record lovers buy their shizzle and then weep while ****ty corps intrested only in dosh continue to push them out of buissnes. Virgin hasn't been a record store for years but a cattle market for commercial music and the masses that buy it.

Please explain. Independant ? Can't get good credit rating to supply direct. They will go through EUK (a part of Woolies)- who buy for Asda and Woolies etc. they can't buy from us -cos it would have to be agreed with EUK. the market is closing they'll only be the big stores left and Zavvi aint one of them.

Here the poor employees go again , i hope for their sake it works.
But let's give it a chance!

Even with my tribe card, it's cheaper to shop in supermarkets or sometimes HMV for music and dvds. That, alongside the digital music era spells the end of zavvi. Anyone know what the new uniform will be?

Is the name meant to represent that if you buy from there then you are "savvy"?

the cheltenham branch was closed at the beginning of the month 3 weeks after the management buy out. is this the
sign of things to come.

can anyone hear "asset strip"

My son travelled to Glasgow early this morning to get wrist bands for me to see wet wet wet in store only to be dismissed by sales assistant. He said thats not today and walked away. Very disappointed.

im from grimsby and the 'zavvi' store is green and red! wtf oh still keeping the virgin boards and bags, oh god green bags!!!!!! better idea puke bags!! well the music system is fading downloads are taking over why not keep Virgin Media stores, rebrand the site to Zavvi Downloads?

Anything that Branson sells is useless, otherwise he would have kept it. Have you seen http:// zavvi . nl ? Then you know enough

zavvi stores are exactly the same inside just a new sign and the staff wear new t shirts if it has been losing money and branson sold it doesnt that say alot the mans a business genius bye bye zavvi it will be a chain of fast food restaurents in 12 months

On the 27th December 2007 I ordered from Virgin Stores over the internet, a Playstation game which was meant to be in stock. I received an email saying that the product was on back- order and could take anything up to 8 weeks for delivery. I have received a product but not the product I ordered. I have sent 3 emails, telephoned the Head Office 2twice and left answerphone messages and no-one has got back to me. They have a message on the phone system they do not have the resources to man the telephone lines and that the email and internet customers have priority. What a load of rubbish. My 8 year old son is still waiting for his christmas present and I am getting no replies to my emails. What can I do? I know I will not reccomend Zavvi to anybody I know, if anything I will be telling them to avoid the company at all costs.

They should save the money on rebranding and fancy signs and send it on training their customer services staff, I think the company would benefit more from this. My dealings with the company have been very disappointing. As sayings go 'You can't flog a dead horse'!!!!!!!!!!!!!!!

Visited a couple of stores in Liverpool and Manchester and have to say I'm impressed......At HMV, WHS, Game and GS, got the usual "schoolboy" apathy, whereas at Zavvi, the people I spoke to were helpful and friendly. I must have been the hundredth Wii explorer, but they gave me all the info I needed and then went on to show me some new games that I could play. I ordered my Wii online from Zavvi and look forward to receiving good service. Keep up the good work!

Come on guys all it is is a name change and thats about it no one had complaints about Virgin because they all like Richard Branson well he has faith in the new guy in charge so give it a chance! and to all of thoughs saying the customer service is bad i put up with customers shouting taking there fury of the day out on me, but i still make an effort and treat each and every customer the best i can, but just think if you had customers being horrid to you all day treating you like you where lower then them you cant say you wouldn't get a little run down sometimes? It just seems most of these guys have gone in hoping to find faults in the shop if only you took a different approach i'm sure you'd see the difference!

come on lets make it happen!!!!!

Zavvi have not got a clue. I ordered some DVDs and realised that i could get them cheaper elsewhere. Read the terms and conditions and cancelled the order in line with the T&Cs. received emails saying i could not cancel as they had been dispached. Their T&Cs state that you can cancel if you have not received an email to say they have been dispached. Sent letter to Head office and to Richard Branson at the Registered address o and a bill for £20 for wasting my time.

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