
Online retailers selling hardware bundle for rock bottom prices
Tesco has been selling an Xbox 360 hardware bundle including Forza Motorsport 2, Viva Pinata and a wireless control pad for £34.99.
Tesco would not comment when contacted earlier – but Microsoft has told MCV that it believes it is an administrative error.
Virgin and Woolworths were also rumoured to be shifting the console at the same price, but have since pulled the offer form their sites.
Comments
What happens now!
Any idea if they have to fulfill this offer if you've managed to place an order?
Re: What happens now!
yeah they have to fulfill it.
Re: What happens now!
yeah, you wont get them...
a bit of fun trying to capitalise on their mistake... they wouldnt do it to you...
the horror..
.... I'm looking .. i aint findin. it... lol
the horror
Re: What happens now!
i tried to get 2 but, it failed to complete the order.
Re: What happens now!
its just 2games and control pad....i just got of phone to tesco head office and they put the wrong pic of xbox wit it.
Re: What happens now!
Not just the wrong picture, the description clearly stated:
"Bundle Contents: An Xbox 360 console + 2 games + Wireless Controller."
Re: What happens now!
I order one and could get throught all orders ..any idea if i will get it or Tesco will find a ****py excuse to not send it to me
Re: What happens now!
Ordered one. Clearly states console in description.
Will take it further if I don't get one otherwise it's a misleading adverti*****t.
Re: What happens now!
its no longer funny .. someone should just post the link
Re: What happens now!
got one myself money already earmarked as gone from bank hope they fufil it
Re: What happens now!
hey can sumone pleas post a link, thank you,
Re: What happens now!
Sorry to disappoint you guys but I don't think anyone will get one at the advertised price due to a clause in their T&C's which states that no contract is bound between the customer and tesco until the item has been dispatched. No point in getting link now, it's dead, they realised about 6pm.
Re: What happens now!
they have taken the page down now no one else is gonna get it now if any of us get it at all
just waiting for either a phone call or email saying
"The computer says NO!"
Re: What happens now!
can you send me the link anyway just wanna see sumin coz i work for tesco + im gna find a way to do it thanks,
Re: What happens now!
Does the law not state that once money has changed hands a contract is made
Re: What happens now!
Sorry to disappoint you guys but I don't think anyone will get one at the advertised price due to a clause in their T&C's which states that no contract is bound between the customer and tesco until the item has been dispatched. No point in getting link now, it's dead, they realised about 6pm.
Re: What happens now!
they will prob just refund it, if i was you i would just complain because its false advertising they will give it to u if u complaine enough
Re: What happens now!
lets hope they don't charge full price for it then
Re: What happens now!
depends how many people spotted it as well i suppose
Re: What happens now!
hey if anyone get it please post it on here, cheers
Re: What happens now!
I rung their customer service deparment after it was taken off the site. They are sending out an email tonight and the orders will be cancelled!!!
Re: What happens now!
If you were having trouble with the transaction going through due to weight of traffic on the site I would check your bank balance.
I kept receiving info stating that the transaction failed until it finally went through...just checked my credit card balance and it's maxed out! Only one order made though. I may come off worse than Tesco! Every little helps ...
Re: What happens now!
everyone will be refunded. Just called up tescos
Re: What happens now!
If you were having trouble with the transaction going through due to weight of traffic on the site I would check your bank balance.
I kept receiving info stating that the transaction failed until it finally went through...just checked my credit card balance and it's maxed out! Only one order made though. I may come off worse than Tesco! Every little helps ...
Re: What happens now!
here's the link - good luck!
Re: What happens now!
Technically as it was a price match they cannot really farm it off a mistake as there would be evidence of this at their end.
Ordered one & i'll get it,
Re: What happens now!
It is a mistake - they do not have to fulfill a genuine mistake such as this, so long as they correct it as soon as it comes to their knowledge.
It's no different if you walk into a store and the wrong price tag is on the goods - as long as the error is corrected immediately then there is no obligation for the store to sell the product at this price.
Give up !
Re: What happens now!
Someone correctly pointed out - read the terms & conditions. This is supposed to be an industry website so the uses of this site are supposed to be retailers etc. and I can't believe that people really truely thought they would get something at this price. If you are retailers, I don't believe for one minute you'd be stupid enough not to have a similar paragraph in your own terms & conditions. I certainly do. Post 10 makes me laugh. I'd love to see you take it further - you'd get thrown out of court. As much as I would love to see Tesco lose money, it ain't gonna happen.
Re: What happens now!
I have very little money and this was going to be my present to my little boy! He was so looking forward to it. I have a confirmation email and the Transaction was confirmed. I better receive my machine as Tesco have entered into a contract with me!
Re: What happens now!
I've heard that Trading Standards are waiting for such a gaff to happen so they can sort out these online accidents once and for all - they would also probably back the customer in a case such as this as in thier eyes these online terms and conditions are flawed.
So anyone who has sucessfully ordered this and doesn't get a 360 for £35, notify TS and we shall see what happens.
Re: What happens now!
post 33 made me laugh, sounds like a bitter person who missed their chance to get an xbox for £35.
I managed to get one and I'll try everything to make it happen but at the end of it all, if I'm told I can't have it and legally I don't have a leg to stand on, what have I lost? Nothing - I'll just get refunded the money.
Re: What happens now!
Post 34, why would you go telling your son that "You're getting an xbox for Christmas" when it was obviously a clerical error. In fact, why tell him what he's getting for Christmas at all? The whole thing is supposed to be a surprise, and a time for families to get together.
Re: What happens now!
@36 - No, not bitter at all. I have no interest in buying a 360 for myself or our store. And I don't agree with you on saying you won't have lost anything. If you take this to a small claims court (as it would be you that had to as there is not criminal case here) you could lose the court fee of around £70 and Tesco could be really nasty and try to claim other expenses regarding a hearing such as travel expenses etc. from you as well. So you could end up losing a whole lot more in fact.
I'd love to see names like Tesco suffer and have to pay up - after all they nearly put me out of business a few years ago - but in reality it's not going to happen as when you purchased from their web site, you agreed to abide by their terms & conditions.
Re: What happens now!
My problem with this is that I did check Tesco terms and conditions dated 19th Jan 07 (before ordering), but they mentioned nothing about pricing errors. I didn't check the Entertainment specific terms, because I wasn't aware that they existed. Also, this isn't really a Tesco problem, and more a supplier problem as the deal was in the paper, Virgin and Woolworths, I'd like Tesco to stand up for us and screw the supplier over for making the error.
Re: What happens now!
Who gives a **** whether your kid knows what he getting for christmas. DO I LOOK LIKE I CARE?!
I have to get married in a couple of months and have no idea how to get out of it. Now thats a REAL PROBLEM BUDDY.
Re: What happens now!
Argos made a similar mistake last year...
Unfortunately - and fortunately for everyone who missed the offer - these offers DON'T have to be legally fulfilled. The point of contention comes down to whether or not a sane person would believe that the offer was genuine. For example, had they discounted £30-50 off the price, it would be fair enough. To discount over £200 off the price and to see them at a MASSIVE loss isn't...
Re: What happens now!
My problem with this is that I did check Tesco terms and conditions dated 19th Jan 07 (before ordering), but they mentioned nothing about pricing errors. I didn't check the Entertainment specific terms, because I wasn't aware that they existed. Also, this isn't really a Tesco problem, and more a supplier problem as the deal was in the paper, Virgin and Woolworths, I'd like Tesco to stand up for us and screw the supplier over for making the error.
Re: What happens now!
POST 40: Get a life mate.
Re: What happens now!
My problem with this is that I did check Tesco terms and conditions dated 19th Jan 07 (before ordering), but they mentioned nothing about pricing errors. I didn't check the Entertainment specific terms, because I wasn't aware that they existed. Also, this isn't really a Tesco problem, and more a supplier problem as the deal was in the paper, Virgin and Woolworths, I'd like Tesco to stand up for us and screw the supplier over for making the error.
Re: What happens now!
Normally I would agree that it is foolish to believe that these companies are not obliged to honour this deal where there is an obvious pricing error.
However the slight difference in this scenario is that Tesco, Woolworths and Virgin all had the same deal at similar prices.
I think this may offer sufficient grounds for believing that this was a genuine offer.
Just a thought :)
Re: What happens now!
All you people out there believing you have a "right" to the £35 X-Box, please read the following.
Makes a good point and applies to the Tesco situation here.
There are obviously not many retailers posting on here, as would you be so willing to honour such a mistake if it was you who made the error ? Doubt it.
Re: What happens now!
article is old - but still applies.
Re: What happens now!
Let's face it, it a big admin error by Tesco... worst come worst you lot will get a XBOX 360 for £30 or your money back. I on the other hand... can't even tell my Family that I'm ***... now that's something to worry about! I'm in love with my childhood friend Baljit! I LOVE YOU BALJIT!
Re: What happens now!
I'm watching you Bro Joseph.........always watching...
Re: What happens now!
Tesco didnt make the error, it was obviously the supplier.
Re: What happens now!
I hear voices in my head. They tell me to take the Xbox for free, just take, no one needs to know". But I tell them, "The shops have windows....THEY HAVE WINDOWS AND DOORS AND I CANT GET IN"!!
Re: What happens now!
Let face it... worst come worst you lot will get your money back. Me on ther other hand have a real problem. I'm *** and need to tell my family. I am having relations with my childhood friend BALJIT SHARI. I LOVE YOU BALJIT!! My place or yours?? Mwah. XXXXX
Re: What happens now!
Ok wanna be lawyers and *** scroungers and opportunists alike, listen here , instead of all this speculation and nut sack parading why not just CALL TESCO and ASK! instead of increasing your risk of deep vein thrombosis. Dude who was whinging sumthin bout his poor kid wanted an X for xms will be happy to know that i just got off the phone with TESCOS and it was a typo error but anybody *****ceived a confirmation email as i did yesterday that your purchase has been successful will receive it at the advertised price of about 35 BUCKS B*****S!!!!! ARPX 180 CONSOLES HAV GONE ON SALE @ THAT PRICE. now beat that and let your nuts go!
Re: What happens now!
I don't shop at TESCO where Bira buys his best clothes! I shop at Dorothy Perkins!
Re: What happens now!
post 38 - is that the best you could come up with? Correct me if I'm wrong but wouldn't I make the decision to take it to a small claims court? So if I don't then where's the expense?
as for the absurd "I have no interest in buying a 360 for myself or our store", you're effectively saying "I don't want £320"
Joker
Re: What happens now!
Yes I agree that if someone in the general public had made a mistake and paid too much for something Tesco would make it difficult and probably would tell you where to go.
But maybe its because some people started ordering hundreds of units that Tesco or the other shops wouldnt adhear to the price... Cos of the greedy people out there who are just as bad as the big supermarkets no mistake like this will ever be honoured cos they know people like that will always take the pi*s. With the freedom of information currently available on the internet something like this can go around the country within hours meaning thousands of people will order. No company will pay for that no matter whos fault it was.. This was in the end just a mistake accept it.
Re: What happens now!
If Asda didn't honor there 99p beer crates (should of been £9.99), then i don't think Tesco's are going to honor us with £320 Xbox360's.
Re: What happens now!
Ok this has now reached the Sky News web site... what they say makes sense.
Basiaclly if your order got shipped when you ordered it, you will get it... Anyone else will get an email tonight stating the price was wrong, which if you look at their terms and conditions says they have the right to change the price...
So thats it, a few lucky sods at the begining will get one, no one else will at that price anyway :oP
Tesco's Letter (Email)
Dear Mr *****
Thank you for you recent order for the Wireless Entertainment Pack from Tesco.com
Unfortunately, there was an error in the product details at the time that you placed your order, the Wireless Entertainment Pack does not include an X Box 360. As a result we have had to cancel your order. Please refer to our Terms and Conditions on the Tesco.com entertainment site for further details of our order acceptance policy. We apologise for this error.
We note there may be customer interest in purchasing the Wireless Entertainment Pack including an X Box 360. We are currently working hard to offer our customers an increased range of bundled products. We hope to have these available on Tesco.com Entertainment in the near future.
Re: Tesco's Letter (Email)
We ordered six in our office and they've all been cancelled.
Tesco are teh fuskers. I'm sure it's called "false advertising".
Re: Tesco's Letter (Email)
Just received the email from Tesco's notifying me that the order has been cancelled. Interestingly though, the price was simply dropped on the Tesco item in order to pricematch the erroneous Virgin Megastore price! Which doesn't say much for the people who do the price checking :D
Re: Tesco's Letter (Email)
just had the email too
The computer says NO!
Re: Tesco's Letter (Email)
Thank you for you recent order for the Wireless Entertainment Pack from Tesco.com
Unfortunately, there was an error in the product details at the time that you placed your order, the Wireless Entertainment Pack does not include an X Box 360. As a result we have had to cancel your order. Please refer to our Terms and Conditions on the Tesco.com entertainment site for further details of our order acceptance policy. We apologise for this error.
We note there may be customer interest in purchasing the Wireless Entertainment Pack including an X Box 360. We are currently working hard to offer our customers an increased range of bundled products. We hope to have these available on Tesco.com Entertainment in the near future.
Visit our site
Kind Regards
Tesco Customer Services
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