News
Microsoft to compensate Xbox Live Gold members?
Ben Parfitt Jan 2 2008, 4:58pm
Comments (9)
Rumours that platform holder will present peace offering following troubled Christmas period for online games network
Following a period of ongoing disruption to Xbox Live that saw many festive gamers miss out on a week of sitting in their pants shooting American teenagers online, rumours claim that Microsoft is planning a peace offering to those who pay a subscription to access the service.
Problems with the network over Christmas saw many gamers not only unable to sign into online games, but also experiencing issues accessing their online accounts and reportedly even playing single player games that access Live for things such as leaderboards and time uploads.
Xbox blogger Major Nelson recently apologised for the problems, stating: “The entire Live team has been working day and night to ensure that you can have a great Live experience.
While we’re not done yet, I wanted to let you know that things are getting better each hour and that no one on the team is going anywhere until the job is done.”
And now gamesblog The Bitbag has claimed that Microsoft is set to pacify enraged subscribers to the service with some freebies, quoting a Microsoft spokesperson as stating: “We will definitely be doing something for our Gold members that weren’t able to get online over the last week.”
Comments
“compensation to all?”
Posted by: RaviUK - Jan 2, 5:21pm
Not everyone had problems with xbox Live though, how are they going to differentiate who had problems and who didnt? (I know I did though!!!), or are they just going to compensate everyone??
I had the whole holidays with no Live action, and managed to get on last night with poor matchmaking times!
“Re: compensation to all?”
Posted by: ChoZanWan - Jan 2, 6:40pm
It'll be a blanket token gesture that will cost them very little in money and admin, like adding a week to accounts, or something.
What they really need to do is differentiate between Gold and Silver with a little more than online play. Discounts for purchases, bigger gaps / exclusive items for gold, etc.
“Re: compensation to all?”
Posted by: jibbajabba - Jan 2, 10:07pm
does my bum look big
“Re: compensation to all?”
Posted by: richard - Jan 3, 1:07am
a month free for every gold member is the least they could do
“Re: compensation to all?”
Posted by: iRock - Jan 3, 2:41am
I want some free MS points (and don't be stingy), don't give me some **** I don't care about. What I had to go through was complete BS with Xbox Live, it was even effecting my game play on things that I wasn't doing with Live just being logged in
“Re: compensation to all?”
Posted: Jan 3, 10:06am
I tried playing online on Christmas day at about 4pm and had no problems at all.....
“Re: compensation to all?”
Posted: Jan 3, 7:38pm
a week? lol what a joke....its been playing up for me for a MONTH and then it took them 2-3 weeks to answer one out of 7 emails and then they ignored them all and sent me a blanket email suggesting to call them...i dont think so! last time i called them it was a load of indians who couldnt speak or understand english and clearly didnt know what an xbox 360 is...pathetic! MS owe me big time!
“Re: compensation to all?”
Posted by: Noobie - Jan 5, 11:46am
I was playing nfs pro street and it wouldnt give me leaderboards or let me upload my time to live! I played halo 3 aand it tried to charge me 4 more XLive!! WTF
“Re: compensation to all?”
Posted by: mark timson - Jan 9, 12:29pm
i have had trouble for approx 3 weeks with games starting and stopping and connections breaking down. i could not even get onto the market place. i have heard they are going to give us a free download game which should be fun trying to play it online on a system that is still playing up