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Tesco rules online roost

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Tesco rules online roost

Amazon website performs poorly, according to Retail Bulletin rankings

Tesco Direct has retained the top spot in a table of 100 retail websites, with a score of 8 out of 10 for January.

A list of 100 retail websites has been compiled by the Retail Bulletin and SiteMorse, with the first 125 pages of each retailer’s website being tested for accessibility, errors and so forth, and direct.tesco.com proved to be the most stable.

Surprisingly, Amazon, Currys and ebuyer were found at the bottom of the list, scoring under 2 out of 10. Game managed a score of 3.92, and were in 52nd position, whereas Argos can be found in 20th place, with a score of 5.12.

The full list can be found here.

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Mr

posted by J Feb 04, 2008 at 7:26 pm
1
J

Rubbish! I'm always having problems with tescos online ordering every time i order my shopping! It's one of the worst i've used, though 2 weeks ago it was updated with this week being the first week without any major hiccup.

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Re: Mr

posted by Meeeee Feb 04, 2008 at 9:21 pm
2
Meeeee

I agree that Amazon are regularly wrong or slow to deliver, but I rarely have problems with eBuyer. I suppose it comes down to volume of orders the company has to deal with and the frequency of the person's use of a site to affect different perceptions. Of course, the element of luck also comes into play, especially when there is another factor to rely on beyond an organisation's control. Here, that factor would be delivery and with Royal Mail, well that just about reduces the reliance of many organisations service...

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