"We deliver a compelling customer experience..."

No, shopping at GAME is far from being a compelling experience, unless of course one considers a 'compelling shopping experience' to consist of being harrassed by clueless staff who's only goal is to ram as much unwanted and unecessary crap down the customers throat as possible.

Shopping at GAME is like shopping at Dixons or Currys. Great for the not-so-clued up mass market who don't know their arse from the elbow, but for you're more savy customers it's a truly horrible experience, which is why I no longer shop there.

If it wasnt for Nintendo they would be bust

Record profits? Fantastic, now start paying your staff fairly...

@ 3 - That is why they have record profits... Low overheads.

@ 4 - you work in a shop correct? then that'll be why your wage sucks. If you don't like it leave!

Retail has always paid low and that aint ever gonna change.

GAME's shop floor staff wages, as with the majority of retail, has always been very poor. Employees selling a product that is generally beyond their own means to make other people rich. Capitalism at it's finest.

My old store manager was on less than £20k. Considering the workload (particularly around Christmas), this seems very unfair - and low in comparison to other retail chains.

When i worked at game i felt sorry for kids trading in there games - they were getting robbed. Of course they didnt have to do it but sometimes it was the only way they could afford new games...

@ 5 - Sorry mate, wrong assumption, I don't work in retail.

Idd, if someone is not happy with their wage they could leave, but arguably retail is all some people can get without moving further down the emploment ladder, not always as simple as "if you don't like it quit"

Yup they make an absolute killing of trade-ins its a shame they dont try sell stuff online themselves as they could make more money back.

@1 even us non-clueless staff were ordered to badger customers at every opportunity, I could tell when someone was in need of help/advice but I'd get earache off management if you just left them alone, disgraceful.
Dont work there now thank god as I hear the beauracracy has got even worse.

It's interesting for what they don't say about their UK numbers....

What affect has growth had on percentage margin?

who thinks it'd be amusing if.....

they couldn't refinance their £280m debt?

be interesting to see what happens to there sales once other retailers such as Blockbuster, zavvi and the supermarkets get more of an impact on them.

But i guess they do make more money with their rubbish trade in prices and then put it out overpriced which nobody else could get away with.

All this negative feedback gets no one nowhere. Im not being funny but to record profits like they have, they must be doing something right. You don't make money like that with terrible stores and service. Yeah ok, so occasionally you might not get the service you was expecting but i would say the majority are very happy with the service they recieve. Stores that really do struggle with custom are the store that are fading badly. CEX went a month without paying staff because they made no money. Blockbusters had to sell their most profitable asset because they had no clue how to progress.
I would say that Game do a very good job in the market. I shop at Gamestation weekly and i certainly have no complaints with the service i recieve. Espically as they do have a price promise so i know i always get my games the cheapest they can be.

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