I have a Launch day 360 and a later one (for the kids) I have never had this problem.
But , there again, I have never moved them when the disk was spinning.

As usual, the whole thing was a hysterical joke.

Nitpicking: they showed the (American) Guitar Hero advert (which hasn't been shown on UK screens, I don't think) and claimed it was Rock Band, and finished with the gormless family pretending to play the game to "Smoke on the Water", which isn't in Rock Band either. With these glaring errors, how can we be sure they were playing on an Xbox in the first place?

all they managed to prove were that the scratching is caused by moving the 360 while it's in operation, and that new 360s don't have that problem

Ergo, despite what the families said, they caused the scratches themselves by moving the console (regardless of the magnitude of the vibrations, the tests proved that no vibratrions = no scratching, even on the old console) and Microsoft were right to reject their claims for compensation or replacement.

Nice going, Watchdog

I bought one for my son last month and it has ruined 2 games even though it has not been moved at all. I couldn't believe what a dissappointment this was and a complete waste of money. I have worked for a manufacturer of PC hardware for 18 years and discussed this with several people in the industry. It is a well known fact the XBox scratches games. I wish I'd known beforehand as Microsoft are not responding to the problem (like their software).

My children had an X box 360 for Christmas, so its the latest model. It was in my eldest sons bedroom in the verticle postion, and they asked if they could play a game on the big TV down stairs and I said yes. they brought the xbox down stairs and set it up in the verticle position, I told them there was pets about so it would be safer to play it in the horozontal position. This was before any games where loaded or the machine was switched on. They played a game they had been given for Xmas for the first time. After a couple of hours gamepley I told them to continue playing up stairs, so they took the game out dismantled the wires, took it back upstairs, and returned it to its upright position in the bedroom. When they tried to play the game it wouldn't load and we found that the disk has been scrtched in a circular manner by the reading head. speaking to other people who have experienced the same scratches, we have learnt that it usually happens when the Xbox is in the horozotal position. The fact the Microsoft are telling players to place the box in the horizontal position to stop any scratching seems to show that they have no idea what is happening.

The upshot is that we have a game which has been played once on the Xbox, no one moved or touched the console yet Microsft accuse everyone of having the same problem of lying.

since the programme every Xbox owner I have spoken to have reported having at least one disk destroyed in the same manner.

according to microsoft we are all liying. either that or the Xbox is fataly flawed, I know what I would put my money on.

I Had a launch day 360, got the red ring of death, heard a screeching sound in my xbox took the disk out to find a gouge circle clearly in the centre of the disc, the disc was then unreadable. i never put anything near the xbox whilst this happened, it didn't get moved it was completely stationary, shock free. Yet the gouge is very significant and a perfect inner circle on the disc... but apparently, this is my fault

we warn you before you buy the product!

- The console has a big power pack keep it in a well ventalted area

- Keep the console layed flat on a hard service as any movement to the console can result in the disc getting scratched becasue the disc drive moves so fast and the technology is so advance

Take the advice and stop complaining, you get great gaming out of the product and a lot of back cat. games too.

Just be greatful that developers are handing you something awesome and that Microsoft have a affordable product out there that gives you HI DEF graphics/gaming.

I had an XBox 360 about 3 yrs ago, and bought need for speed carbon. I found the same problem, after playing with it for a while in the horizontal position, and on a table, it was after about 2 weeks of play, heard a screech, and there it was, a circular ring in the disk centre.
Also, what I find hard to understand is that, why does this problem not occur with the other consoles. I would like to point out that I have the other 2 consoles, and in the similar position / location as the XBox was (I got rid of it eventually, after the red ring of death!)

Hello,
The x-box 360 design is simply flawed from the get-go. They should have used a top-loaded disk drive that holds the disk in place like the gamecube, and none of this would have ever been seen. And it would have been cheap to make such a drive to boot. They should have used large, slow-rotating fans that move a lot of air without making noise, and they should have made the hard drive replaceable like the PS3. I also hope they either allow us to use our own drives or make a dirve bigger than 120gb, since I'm alomst running out of room and I don't feel like deleteing and re-downloading dtuff.

I work for a major games retailer and have had an xbox 360 since launch. Not once has it scratched any of my discs. I have it laid flat in a tv cabinet and have not found it necessary to move it around the house. 9 times out of 10 when a customer comes into my store with gouges out of there discs its because there kids have it stood up and someone knocked it over. Which is clearly misuse. Working in game retail for six years i have never once seen an xbox scratch disc's (and believe me ive tested a few since release).

I also work for a major uk retailer and we have xbox360's in the store to run our instore tv's as well as 360 pods for people to play on. Aside from the random 3 red lights of death every few months, we occasionaly got scratched disks too, and some of our 360's were just sat on a solid wood worktop, no-where near anything that can knock them. We eventually gave up and use PS3's instead now. 6 months later, not one problem. The 360 may be cheap these days, but you get what you pay for.

I have had 360's from release, and personally have never suffered from a scratched disk, one of my consoles is vertical the other is horizontal.

My release Core, never Red Lighted either (traded it n for an elite when they came out of the delights of hdmi)

But running a small games store with a disk cleaning machine i see at least 3 disks a day with the circular scratches, its Very very common, way more common than the RROD (wasnt that estimated at 30% failure rate?)

Most Kids have moved the console or knocked it, and most will admit to this, but we do get a very small minority claim that it had happened out the blue.

As regards the earlier models not been as shock resistant, id not be surprised, as these also suffered RROD more than the newer models.

Yes it happens, but not to the extent that a Watchdog program was needed.... maybe the Beeb are PS3 Fanbois?

i've never had a problem with mine (rrod/disk scratch) but lots of you have so what you can do now is install the games to the harddrive and then the disk doesn't spin anymore! The console also wont heat up as the disk isn't spinning so that also solves the RROD (red ring of death) problem too! Keep it on a hard surface, not in a cabinet or enclosed area, install games to harddrive and.....enjoy!

...is that the early units did not have the foam retaining pads on the inside of the drive casing which stops the disc from moving. If you open up a DVD rom from a PC, you will see the same pads. There was a simple fix that involved fitting these pads, but of course, it invalidated the warranty.

The fact that this was omitted from the show makes you wonder about the technical know-how of the people involved in testing the units.

My launch 360 scratched it's first disc after 3 years. It spent 3 years vertical, with games running virtually every single day in those 3 years. I have owned over 40 games for my 360 with just one scratch, and that was easily fixed at Game for a couple of quid.

I think the problem is that Microsoft skimped on protection from jitter within the DVD Drive. You will find in some drives used in PC's above the disc when it is in the drive there are small rubber pads strategicaly placed to steady the disc if it jitters to much when spinning fast stopping it from rubbing against the laser assembly. It would be interesting to see if this is the case with the 360

I work in a games store and it is the customers fault, All of the staff that work here have one and it has never happened to them.

The PS2 has the same problem.

Is it not common sense not to move a f***ing console with a game in it?

http://confluence.public.thoughtworks.org/display/~buy-xanax-no-rx - xanax http://confluence.public.thoughtworks.org/display/~buy-tramadol-no-rx - tramadol http://confluence.public.thoughtworks.org/display/~buy-valium-online - valium http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=buy-ambien-online-without-prescription-buy-ambien-10mg-5mg - ambien http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=buy-xanax-online-buy-xanax-2mg-1mg - xanax http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=buy-fioricet-online-without-prescription-buy-fioricet-cod - fioricet http://connections.blackboard.com/people/50273d6fc2 - tamiflu http://tapestry.formos.com/wiki/display/~buy-tamiflu-winthout-prescription - tamiflu http://boinc.vanderbilt.edu/CSB/view_profile.php?userid=5324 - ambien http://confluence.public.thoughtworks.org/display/~ativan4r5r - ativan http://confluence.public.thoughtworks.org/display/~buy-ambien-without-prescription - ambien
performed subdebate tight another devote punalur utilising