Games Retail Guide 2011

Dominic Sacco
Games Retail Guide 2011


Online indie ShopTo named the best Independent Retailer at this year’s MCV Industry Excellence Awards following a very busy 12 months for the firm.

The company launched an iPhone app – which has now been downloaded over 70,000 times – as well as a five-minute warehouse dispatch system. It also launched a news website and is now advertising on TV.
ShopTo has a strong hardcore gamer following.

Unit 2,
Western Centre,
Western Road,
RG12 1RW


Contact number:
01344 451507

Key personnel:

Igore Cipolletta – CEO
James Rowson – Purchasing Director




This rental giant has had a tough time in the US following its bankruptcy last year.

The UK arm was unaffected, but the entire business was bought in April by US satellite giant Dish Network. In the buying team, Megan Bennett has departed, with two new buyers stepping in – Paul Ranyard and Steve Savage.

Number of UK stores: 591

Address: Blockbuster Entertainment Ltd,
Harefield Place,
The Drive,
Middlesex, UB10 8AQ


Contact number:
01895 258 866

Key personnel:

James Morton – Head of Product
Paul Ranyard – Product Manager
Steve Savage – Assistant Product Manager



Best Buy

US big box retailer Best Buy opened its first stores in the UK last year.

However, the firm’s European strategy is under review after posting an overall loss of £62m. Its home theatre and entertainment division is headed up by Rob Wilkins.

Number of UK Stores: 10

Best Buy UK,
1 Portal Way,
London, W3 6RS


Contact number:
0333 777 7777

Key personnel:

Rob Wilkins – Head of Home Theatre and Entertainment
James Cooke – Category Lead, Entertainment
Carrie-Ann Burgess – Buyer, Games
Simon Farrow – Assistant Buyer, Games (Accessories)


And the rest…

Alongside the major High Street retailers there’s a selection of bespoke online stores, specialist chains and other stores including:

Amazon boasts a huge range of video games and even launched a pre-owned mail order service last year. It picked up the 2011 MCV Award for General Retailer.

Key contact:
Graham Chambers
0208 636 9200

The multiple MCV Award winner offers a competitive gaming product range including merchandise, figures and more.

01223 484180


This chain of electrical retail outlets continues to stock a moderate selection of games. The business is currently up for sale.

Key contact:
Azeem Sadiq
01923 710000

Toys 'R' Us

This well-known toy retailer stocks a range of games, and its games buying team is still headed up by Steve Pearson.

Key contact:
Steve Pearson
01628 414141


As a specialist online gaming retailer, boasts over 10 years of experience and more than 250,000 products.

Key contact:
Stephen Staley
08712 882 472

John Lewis

Department specialist John Lewis stocks a range of home products including video games.

Key contact:
Robert Hennessy
020 7828 1000

Online entertainment retailer opened its first store in the Manchester Arndale Centre last weekend. It hopes to have 50 open by the end of next year.

Key contact:
Andrew Reddaway
01772 455000


Tags: GAME , HMV , tesco , games , high street , best buy , comet , dixons , gamestation , argos , stores , amazon , grainger games , entertainment , , asda , retailers , shopto , Blockbuster , morrisons , sainsbury's , the hut group , chips , toys r us , john lewis , games retail

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