Speaking to Gamasutra, CEO Dan Matteo stated: “The consumer has been trained that there is a residual value to their video games.
“We will give out approximately $800 million in credits this year – trade-in credits that will go toward the purchase of new video games. The consumer, oftentimes and especially now, needs that residual value from those games as a trade-in to be able to afford a new video game.
“Anything that limits the transferability of a game from consumer to a friend of theirs, to selling it on eBay, to exchanging it and trading it with one of their friends, or selling it back to GameStop – I think is a bone of contention with the consumer.”
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