A technical problem on the European arm of Sony’s PlayStation Network has prevented thousands of gamers from getting their hands on the highly anticipated Call of Duty: Modern Warfare 2 Stimulus Map Pack.
Many users are having problems topping up their wallet funding on PSN meaning that if they currently have less than £10.99 on their account they are having trouble adding the money needed to buy the DLC.
As a response, Sony has been forced to limit the number of transactions it allows to pass through its servers. It claims that the result is a 30 per cent increase in successful transactions, but many are still unable to complete PSN purchases.
Sony has been working on a fix for the last 20 hours but at the time of writing has yet to find a solution. An update on the PlayStation Blog reads: “Some customers were unable to add funds to their account yesterday. If customers tried to top up their wallets multiple times yesterday they should wait a few hours from their last attempt before trying again.
“As we expect traffic on PlayStation Network to be extremely high over the coming days customers should try to make any purchases outside of peak hours if at all possible.”
With regard to the Stimulus Pack specifically, Sony added: “Some customers are experiencing problems downloading or installing the Call of Duty add-on and have experienced error code 80029564.
“As customers have the option to download all 7 versions of the add-on they should identify which disc they have (disc ID can be found on the spine of the game’s case) and only download the appropriate version for their disc. Where the download or install failed customers should attempt to re-download and install during off-peak hours if possible.”
It’s the second problem to trouble Activision’s Modern Warfare 2 DLC. When it arrived on Xbox Live in March early purchasers were unable to play the content due to a missing title update.