Sega has become the latest publisher to be affected by the recent wave of security breaches.
The company’s Sega Pass – a community service that gives fans access to information about upcoming games via the Sega website – has been offline since yesterday, and emails have been issued to members explaining the situation.
“Over the last 24 hours, we have identified that unauthorised entry was gained to our Sega Pass database,” the statement reads. “We immediately took the appropriate action to protect our consumers’ data and isolate the locations of the breach.
“We have launched an investigation into the extent of the breach of our public systems. We sincerely apologise for this incident and regret any inconvenience caused.”
Sega confirmed that a subset of members’ email addresses, dates of births and passwords have been obtained by the hackers – but emphasised that the passwords were encrypted, not stored in plain text.
The firm also stressed that it had not stored any personal payment information, so such information was not at risk.
Users are advised to change their login information for other websites and online services if it was the same as their Sega Pass details. All passwords for the Sega service have now been reset, but it remains offline for the time being.