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Stock shortages to blame for latest Xbox cord threat

June 15th by Johnny Minkley

Microsoft this week moved to reassure consumers following an updated recall on potentially faulty power cords in the UK and Ireland - revealing that reallocation of Euro units is to blame for the latest warning.

The firm originally issued a major recall in February of cables from all consoles manufactured between October 23rd 2003 and January 13th 2004, after receiving reports of faulty cables damaging consoles and causing minor injuries.

But in a new letter sent to customers, Microsoft stated that UK and ROI units manufactured up to January 14th 2005 may now be affected.

Speaking exclusively to MCV, Xbox UK head of marketing Stephen McGill said: “What we found in the last couple of weeks is that a number of the UK and ROI consoles that has been sold were originally earmarked for mainland Europe.

"We reallocated after the stock shortages – out of that batch, only around 5,000 are potentially impacted by the fault.”

Despite the small number of affected units, Microsoft is urging customers not to take any risks: “Consumers should play on the side of caution and we’re asking everyone to check their console details via Xbox.com or by calling our freephone number, 0800 0289276,” McGill (pictured) explained.

While the company is now confident it has isolated the last remaining units at risk, Microsoft will stay on alert, McGill adding: “As long as there may be faulty units out there we will keep messaging this.”

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