The executive producer of The War Z has apologised for the furore that has surrounded the release of the game on Steam, although it’s clear that he thinks much of the criticism is unfair.
MCV reported yesterday that users had taken exception to a number of claims made in the game’s description on Steam that are not in fact featured in the release currently available.
“As you all know we launched the game on Steam yesterday. Okay – we're number one top grossing game on Steam right now – thank you guys for your support,” Sergey Titov stated on the game’s forums.
“At the same time it was clear that there were a number of customers that felt that information about the game was presented in a way that could have allowed for multiple interpretations.
“We've taken steps to correct this and format information presented on our Steam Store page in a way so it provides more clear information about game features that are present in the Foundation Release and what to expect in the coming weeks.
“We also want to extend our apologies to all players who misread information about game features. At the end of the day our goal is to serve our players as best as we can, and we love when you guys steer us into the right way of doing it.”
Speaking in an interview with Gamespy, Titov conceded that while features such as server rentals and skill trees aren’t present as of yet, they will be shortly.
“I'm sure that few players maybe be upset, but I can assure you that based on what we're seeing number of people who post bad comments are a small percentage of people who actually bought the game,” he added.
He also argued that claims the game can support “up to 100 players” and features maps “over 100 sq km” are true, with the game currently supporting 50 players and the one available map, Colorado, exceeding the rumoured 70 sq km size quoted online.
“I'm sure there'll be people who will look into small details and will say ‘no I was mislead’ where in fact they imagined something to themselves without checking details first,” he added.
“I think there's difference between false claims and perception of the text. There's no such thing as ‘fully released’ for online game. As far as I'm concerned The War Z is in stage when we're ready to stop call it Beta. This is basic version – bones that we're going to add more and more ‘meat’ – features and content in a coming months and hopefully years.”