Warehouse fire hits Nintendo's UK customer repair company

Ben Parfitt
Warehouse fire hits Nintendo's UK customer repair company

A fire at the warehouse used by Nintendo UK’s customer repair partner has affected a number of gamers.

The Coventry Telegraph reports that Repair Tech’s offices were hit by a serious fire last week that required the night-long attentions of a number of fire engines to tackle.

“We can confirm that on Tuesday 18th November, a fire broke out in the warehouse owned by RepairTech, the company that Nintendo UK uses to fulfil its customer repairs,” a Nintendo UK spokesperson told MCV.

“Nintendo UK only used the warehouse for UK based product repairs and storing of associated repairs equipment, it did not contain stock that would at any point be sent to a retailer for sale to the public. We are pleased to confirm that no one was hurt.”

Customers whose hardware or software was in for repair have been contacted to be told that free replacements are to be issued, alongside some complementary free eShop credit.

At one stage firefighters had to withdraw from the scene owing to the density of smoke bellowing from the burning plastics. There was also concern regarding the danger of a nearby oil storage tank.

The cause of the fire remains unknown.

Image credit: Coventrytelegraph.net


Tags: Nintendo , fire , customer repairs , repair tech

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