Xbox Live price hike an "unintended error", beta testers to be reimbursed

James Batchelor
Xbox Live price hike an

Microsoft has promised that the elevated prices revealed by the new Xbox Live update are incorrect and will be adjusted when the marketplace drops points for real currency.

We reported yesterday that users of the current beta, which converts leftover Microsoft Points to local money and alters marketplace prices, found that they were paying more for their downloads after the switch.

The platform holder assured consumers that this is an error and is currently being addressed. It also promised to pay back the difference to those that have already been affected in the beta test.

A statement issued to MCV reads: “We are aware that select regions experienced some incorrect game title pricing in the Xbox Live beta. 

"This was an unintended error that we are in the process of fixing. We’ll be reimbursing impacted beta participants for the difference in what was paid and what the price will be after the update is available to all members.

"More information about the Microsoft Account transition to local currency can be found here."

Microsoft reminded consumers that beta programs are used to identify and correct errors such as this, and expressed its appreciation for any beta users that helped raised awareness of this issue.

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Tags: Microsoft , xbox live , xbox 360 , Xbox , beta , microsoft points , new xbox live , xbox live beta

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