Developer 343 Industries has apologised for the ongoing problems affecting Halo: The Master Chief Collection.
Upon release yesterday a number of players reported problems accessing online matches in the Xbox One title.
We’ve received several, well deserved, complaints related to slow matchmaking and other issues,” executive producer Dan Ayoub said. From everyone at 343 Industries, we are truly sorry and feel your frustration. You deserve better and we are working day and night to find solutions as quickly as possible, with our first priority focused on matchmaking improvements.
We plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won’t need to take a content update or reboot your console; you should see the effects right away. In addition, we are targeting another release for this weekend, which will address a number of other community priorities.
An unrelated issue with services is also causing achievements to not unlock correctly, and we realize this just makes it all feel a bit worse.
A game as large as Halo: The Master Chief Collection has a massive surface area, and while we made every effort to have the best launch possible for our fans, issues surfaced with launch and we’re committed to improving this as fast as possible and get you all into matches. We’re committed to improving things as fast as possible so you can have the Halo experience you’ve been waiting for.
Earlier a Microsoft rep told GameSpot that ‘some’ improvement had already been seen after the rollout of the first update.
Let’s just hope things improve faster than we’ve seen with some other online titles…