Argos will extend its digital store concept trial to open a further 25 stores by March 2015, in which the traditional shopping catalogues are replaced by tablets.
The retailer openedsix digital concept storesduring the Christmas period featuring new developments and technology, including online prepayment, fast track product collection and a voice-driven picking system with faster retrieval of customer orders.
The stores also incorporate Argos’ ‘hub & spoke’ distribution model, where the retailer stocks larger ranges in each of around 120 ‘hub’ stores, and operates frequent replenishment routes between a ‘hub’ and its four-to-six ‘spoke’ stores. This means an extended range can be available to all Argos locations potentially within hours.
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