Is Best Buy US in trouble too?

At a time when US electronics retail giant Best Buyexits the British market, a Forbesopinion editorialclaims that the firm is "going out of business" even in firm’s home North American market.

Forbes contributing writer Larry Downes pointed out that Best Buy has been losing market share in the US market and that the firm’s stock has plunged 40 per cent during the course of last year.

After delivering an anecdote about pushy sales staff more interested in upselling an own-brand television service than answering questions about stock, Downes claimed that "Best Buy just doesn’t understand its customers’ point of view."

Downes took aim at the retailer’s choice of language when the firm announced trouble fulfilling demand during the holiday season. "Due to overwhelming demand of hot product offerings on BestBuy.com during the November and December time period, we have encountered a situation that has affected redemption of some of our customers’ online orders."

Sister site PCR has the full story.

About MCV Staff

Check Also

N64 and Mega Drive games are coming to a new Nintendo Switch online ‘expansion pack.’

The new tier, exhaustingly titled Nintendo Switch Online + Expansion Pack, was announced during last night's Nintendo Direct, and will feature N64 and Mega Drive games as part of the subscription service.