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Capcom has responded to a wave of consumer complaints about its practice of charging for content shipped with the disc, but locked until that content is purchased as DLC.
When hackers found twelve finished characters hidden on the disc, Capcom announced that these would be made available later for 1600 Microsoft points, valued at $20 dollars.
Customers have since filed several compaints with the Better Business Bureau, citing "false advertising", and "dissatisfaction".
Cinemablend reports that Capcom has responded to these complaints by claiming there is no difference between DLC and disc-locked content.
"While Capcom is sorry that some of its fans are not happy about the chosen method of delivery for the DLC, we believe that this method will provide more flexible and efficient gameplay throughout the game’s lifecycle," Capcom told the BBB.
"There is effectively no distinction between the DLC being ”locked” behind the disc and available for unlocking at a later date, or being available through a full download at a later date, other than delivery mechanism."
