Square Enix has blocked access to its Official Merchandise store following a suspected hacker attack.
The publisher says that its European customer details were not compromised – in fact it has not yet found evidence of any customer details being compromised.
We have reason to believe that unknown parties have gained unauthorised access to a particular server which is located in Tokyo, Japan which contains customer data for the Official Square Enix Merchandise Store,” a statement read.
No financial data for our European merchandising customers is stored on this Server. So far, we have established that the Server security was compromised, but at this point we have not identified any leak of our merchandising customer data.
The Server is only used to host the Store so no other Square Enix online services are affected. Access to the Store is suspended while we investigate further and will be restored when all security checks are complete. In the meantime, we would urge you to continue to be vigilant with your personal data and check all credit and bank statements for unusual activity in the coming months.
We sincerely apologise for any inconvenience that may be caused to our merchandising customers.”
MCV has contacted Square Enix for further details.