No third parties were involved in yesterday's Xbox Entertainment security breach, Microsoft has confirmed.
MCV yesterday revealed that the Xbox Entertainment website was displaying the names, gamertags and addresses of nearly 3,000 users who had voted on the site.
However, the platform holder has assured MCV that data was only available for a short time and that it is working with those who were potentially affected.
User passwords were not compromised.
I can confirm that the online display of personal information was the result of a technical error – one which is in the process of being rectified,” a spokesperson stated.
Microsoft acted immediately to:
- Remove the voting app from Facebook as soon as it was alerted about this issue;
- Is fixing the issue with the voting app;
- Is working closely with affected Xbox Entertainment Awards voters who have been in touch with us to ensure that their Xbox LIVE accounts have not been compromised.
Data security for all Xbox 360 owners is of the utmost importance to Microsoft. Upon learning on March 19th 2013 that a number of UK Xbox LIVE subscribers have inadvertently had a limited amount of personal data disclosed online because of an error with our Xbox Entertainment Award voting app, Microsoft took immediate steps to remove the Application from its UK Facebook page.
We are working closely with affected Xbox Entertainment Awards voters who have been in touch with us to ensure that their Xbox LIVE accounts have not been compromised and will restore the Xbox Entertainment Award voting app to our Facebook page once the issue is resolved.
Xbox LIVE customers who have any concerns should visit www.xbox.com/security for information on account security.”