A batch of stolen and subsequently re-sold Steam keys has left potentially hundreds of Sniper Elite 3 buyers without a copy of the game.
Affected users are being offered free access to the game's ‘Target Hitler' DLC but are being advised to contact the retailer form whom they purchased the game about a replacement or refund for the full title.
To clarify, one of our PC retail distributors informed us that some of their allotted Steam keys were stolen,” developer Rebellion said.
We believe these keys were then resold to multiple companies, with no payments going to either Valve or the retail distributor. Steam was immediately informed and have now revoked that set of keys.
We appreciate that some people are upset, this is exactly why we wanted to make this offer to gamers who've been affected through no fault of their own.
As a developer Rebellion are happy for you to purchase the game anywhere you see fit and support price competition in the PC market – we have in no way targeted any specific vendors (who may have also thought these keys were legitimate), just this one set of keys.
All we can suggest if you have been affected is to please contact your vendor and first ask for a replacement key, and then contact us for the free pre-order DLC if you are successful.”