Platform holder Sony has apologised and released a guide to help PlayStation Vita owners fix an early system freeze problem.
A number of buyers have reported bugs since the handheld went on sale in Japan this weekend, such as unresponsive touchscreens and system lockups, reports Engadget.
Several have uploaded videos to YouTube to demonstrate the bugs.
It's not uncommon for new pieces of hardware to launch without any minor snags however, and Sony has since issued an apology to customers. It has also uploaded a troubleshooting guide to the PlayStation Japan website.
Some initial Vita problems that Sony has fixes for include data not being retrieved properly, PSN account registration failing, freezes and power issues.
The PlayStation Vita goes on sale in the UK on February 22nd. It shifted 321,407 units within its first two days on sale in Japan.