It’s been a big week for Gearbox Software. The company has announced a promotional partnership with game marketplace G2A, often under fire for the marketplace’s large fraud issue.
After much outcry, including from vocal YouTubers and the press, Gearbox Software have reversed their platform, threatening to cancel the deal unless G2A take steps to combat this fraud.
Gearbox Software’s has publicly issued a series of changes it wants the retailer to make. G2A will need to make this changes, or runs the risk of Gearbox Software cancelling their deal.
The changes Gearbox want are below:
-Within 30 days, G2A Shield (aka, customer fraud protection) is made free instead of a separate paid subscription service within terms offered by other major marketplaces. All customers who spend money deserve fraud protection from a storefront. To that end, all existing G2A Shield customers are notified by April 14th that fraud protection services are now free and they will no longer be charged for this.
-Within 90 days, G2A will open up a web service or API to certified developers and publishers to search for and flag for immediate removal, keys that are fraudulent. This access will be free of charge and will not require payment by the content holders.
-Within 60 days implement throttling for non-certified developers and publishers at the title, userid, and account payable levels for a fraud flagging process. This is to protect content providers from having large quantities of stolen goods flipped on G2A before they can be flagged.
-Within 30 days, G2A restructures its payment system so that customers who wish to buy and sell legitimate keys are given a clear, simple fee-structure that is easy to understand and contains no hidden or obfuscated charges. Join the ranks of other major marketplaces.
Gearbox have said that if G2A don’t pledge to enact these changes before Bulletstorm: Full Clip Edition launches on Steam today, Gearbox will back out of the publishing agreement.
We’ve reached out to G2A for comment, but haven’t had anything back yet.