What exactly does your role entail?
I’m an executive QA manager at Testology. My role is driven to improve operations, communications, QA processes, service, client relation’s pre/during/post test execution, and overall success at Testology. What’s great about my role is the extremely collaborative approach we have for all of the above, so Testology is a fantastic machine where everyone is open to new ideas and excited to implement them. The role is a cog in an ever-improving mechanism!
How did you get your job?
I started working as tester at Lionhead Studios around ten years ago. I then moved to Testology during its first year of formation as our first contractor (just over eight years ago). I started working in this role as a tester and progressed through positions as the business grew: from test lead, senior test lead, gameplay consultant, project manager, QA manager, to where I am now. It was an extremely organic and natural progression where I continued to develop my awareness of QA, service providing, and the business, in general, as my position in the company developed.
What special skills or qualifications did you need?
Because of my integration within the company, it was a more developmental experience and qualifications were less of a consideration when progressing – we truly believe in facilitating ambitious and talented people at Testology; throughout the company. I have ten years experience in QA, and over eight years experience with Testology, so my experience and understanding of the field/business was critical in my continuation through roles. My university degree certainly contributed to my analytical awareness of daily challenges and helped me understand myself as a person, but this contributes to my output, rather than distinguishing my role advancement through the business.
In regards to skills, the role in itself is heavily reliant on a high work ethic, strong organisational proficiency, working with people empathetically to achieve goals, creative/assertive thinking to develop and execute new ideas within the community, confident communication skills, and a passion for QA/service providing.
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