Troubled retailer Blockbuster has confirmed that it will not be honouring PS4 or Xbox One pre-orders.
The chain announced its intention to re-enter administration earlier today.
It has this afternoon been asked a number of times on Twitter about next-gen console pre-orders, to which it has been replying: “We are sorry that you will be disappointed that we can’t fulfil your order for a PS4 or Xbox1.”
It is also telling customers who have already paid for their consoles that they will need to visit the store at which the pre-order was placed for assistance. Those who ordered online are being asked to write a letter to the company’s Uxbridge head office.
If past events with other retailers are anything to go by, however, consumers may sadly be facing the prospect of losing their money. They will of course be able to make a claim with the eventual administrators as a creditor, but this doesn’t guarantee a refund.