Tag Archives: complaints

NIS America responds to store complaints but ignores key issues

Gamers angered by the recently opened NIS America online store in Europe have reacted badly to the company’s response to the complaints. MCV reported earlier in the week that consumers were unhappy with the pricing, selection and the need to pay immediately for pre-orders. In a response on its Facebook …

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Gamers launch campaign over alleged Dark Souls II graphics downgrade

Namco Bandai has found itself the subject of an internet campaign regarding complaints about the visual state of Dark Souls II. Following plenty of noise of NeoGaf, an online drive using the hashtags #DarkSoulsDowngrade and #YOULIED is targeting Namco Bandai’s US and UK offices alleging that the graphics offered by …

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Angry Birds and Draw Something firms remove Paramount horror ads

The Advertising Standards Agency has issued a warning to Paramount after ads for horror flick Paranormal Activity appeared in family-friendly mobile games. The ASA received complaints that a trailer for the 15-rated movie aired in both Angry Birds and Draw Something, ad were told the scenes were likely to cause …

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Asda criticised over "sexist" Christmas TV ad

UK supermarket chain Asda has come in for criticism over its Christmas TV campaign. Running under the slogan ‘Behind every great Christmas, there’s Mum’, the short sees a mother seemingly struggling alone to prepare the Christmas Day festivities as the rest of the family wait on. Both women’s and men’s …

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ASA rejects Mass Effect 3 ending complaints

Advertising regulator the ASA has rejected complaints claiming that EA mis-sold Mass Effect 3 by deceiving players about the extent to which they could alter the game’s ending. EA’s ad for the trilogy-ending RPG stated that the decisions you make completely shape your experience and outcome”. However, the game’s release …

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BioWare hints at revised Mass Effect 3 ending

BioWare co-founder Dr Ray Muzyka has dropped a big hint that the studio is to offer fans an alternative ending to RPG title Mass Effect 3. The vocal parts of gaming’s online community have been up in arms since the game’s release, complaining that the conclusion to the trilogy did …

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MW3 DLC restricted to one player profile

Call of Duty: Modern Warfare 3 DLC can only be accessed by one player profile per console, forum complaints suggest.UPDATE: Activision aware of ‘unintentional’ problem. Users may have to purchase Elite content twice if they want to play it under a different profile on their Xbox 360 console – something …

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PRS climbdown after MCV report

The society that charges retailers to play music in their stores has decided to lower its price for video game demos. High Street stores are now required to pay just 75.90 a year – a far cry from the 140.90 to 465.90 (depending on store size) quoted earlier this month. …

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Apple warns Capcom over Smurf’s Village complaints

Capcom has been warned by Apple that its hugely popular Smurf’s Village has earned the iPhone manufacturer a significant number of severe complaints. The game has been causing problems with parents, who have complained that their children are spending too much on Smurfberries without their knowledge. The Smurfberries are purchased …

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