Tag Archives: ian shepherd

Former GAME boss says UK retail "isn’t properly managing customers"

Ian Shepherd has said that UK retailers are routinely failing to correctly manage their customers. I’ll go out on a limb and assert that there is no retailer in the UK properly managing its customer base, including the ones I’ve worked in,” he wrote on his blog Moving Tribes. That’s …

Read More »

Express: Ian Shepherd "should not shoulder the blame" for GAME woes

UK national newspaper The Daily Express has said that former CEO Ian Shepherd should not be blamed for GAME’s current predicament. Shepherd resigned from his role of CEO and left the company yesterday after The GAME Group entered administration and PwC were put in charge. When Ian Shepherd took charge …

Read More »

GAME CEO Ian Shepherd steps down, confirms store closures

Ian Shepherd, the CEO of retailer GAME, has resigned from his role. I’ve said a number of times that the administrator, once appointed, takes charge of the business,” an internal GAME memo reads. Having two people try to do that is both confusing and a waste of money. With that …

Read More »

TIMELINE: GAME’s year from hell

It was in February last year that GAME announced its bold plans to transform its business. The new strategy featured in-store mobile technology, a focus on reward cards, click and collect, a revamped website and plans to triple its digital revenues by 2013. But most importantly, it saw GAME secure …

Read More »

Report – GAME puts itself up for sale

GAME has hired Rothschild to find a buyer for the beleaguered retailer, The Sunday Times reports. The paper writes that GAME has to pay landlords in two weeks. Failure to pay rents could push the firm into administration jeopardising thousands of jobs. As widely reported, GameStop is interested in the …

Read More »

INTERVIEW: Ian Shepherd

Last week GAME revealed its poor Christmas financials, with UK and Ireland retail sales down 17.6 per cent over the festive period. We speak to CEO Ian Shepherd about the state of the market and how the Group can turn its fortunes around. So what went wrong? The video games …

Read More »

GAME: We’re ready for transition’

GAME CEO Ian Shepherd has told MCV the retailer is well prepared for the future of the video games market. Next month the company will be announcing plans to better address the increased prominence of digital games and content. The new agenda will put GAME in good stead for the …

Read More »

ANALYSIS: GAME’s new plan

They say it’s the first 90 days of any new business or job that really tests its leader. Coincidentally, when GAME detailed its interim financials last week, it was 90 days exactly since new CEO Ian Shepherd stepped in to replace Lisa Morgan, who left in April. So talk about …

Read More »

OPINION: GAME’s digital defence

GAME has both the most envied and reviled position in the UK games industry. As the ward of the two goliath High Street games brands, it isn’t just at the coalface of games retail – it is the coalface. When a new console arrives and the industry takes off, GAME …

Read More »

GAME’s two-pronged plan

Video games retailer GAME has a two-pronged plan to help grow its business, CEO Ian Shepherd told MCV. The first is the slow morphing of the business into a ‘multi-channel’ one with a much stronger online business that accounts for more than just a tiny two per cent of its …

Read More »