Tag Archives: policy

Steam’s ‘no refunds’ policy challenged in Australia

The Australian Competition and Consumer Commission is challenging Valve over its ‘no refunds’ policy. Of course, Valve isn’t the only software house not to offer any refunds on games. But Valve and its Steam platform is the most high profile. The aforementioned commission argues Valve is in violation of the …

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Apple criticised for sexist engraving policy

Apple’s CEO Tim Cook has been hounded on Twitter after a consumer complained about the firm’s ‘sexist’ engraving rules. Justyn Hintze wrotea blog postexplaining how Apple would not let her engrave the Alix Olson lyrics "I’ll give myself a lube job, shake my broomstick til my clit throbs" on her …

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Ouya ditching free demo requirement, offering up OS for other hardware

The Ouya team has announced a couple of initiatives that it hopes will bring relevance to the struggling console. Eurogamer reports that head of developer relations Kellee Santiago told a GDC audience that Ouya is removing the need for devs to include a free-to-play demo of all titles uploaded to …

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Apple shortens iPhone returns policy period

Apple has shortened its return policy for the iPhone from 30 to just 14 days. The new time frame now matches Apple’s other product return policies for its Mac, iPod and iPad ranges. The 14 day return policy also now matches most wireless carriers, meaning consumers lose that particular benefit …

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Videogamer.com changing review policy to remove "wall of text"

One UK consumer games site has revealed plans to change its review policy to offer more bite-sized information to readers. VideoGamer.com has revealed that starting from its July 22nd review of Pikmin 3 on Wii U the site will shorted its reviews to around 300 words instead of bombarding you …

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"Policy decisions are still being finalised" says Microsoft

Microsoft’s Major Nelson has attempted to deflect criticism of its still mysterious pre-owned policy by claiming that key decisions have not yet been made. "We are months away from the launch of Xbox One and policy decisions are still being finalised," he wrote on Twitter. "When they are, we will …

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