Tag Archives: refunds

Capcom offers Resident Evil Revelations 2 PC refunds

The omission of local co-op multiplayer in recent PC release Resident Evil Revelations 2 has led to the promise of refunds for those who want them on Steam. The feature was listed as one of the game’s features in pre-release marketing material. However, while its present and correct in the …

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Apple now offers iTunes refunds in Europe

Consumers can now get a refund on any digital purchase made from Apple, no questions asked. Apple last month quietly altered its European iTunes terms and conditions to allow for the return of any digital purchase from iTunes or the App Store within 14 days of purchase. Until now all …

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H1Z1 refunds offered following ‘pay-to-win’ accusations and stumbling servers

It’s not been a smooth ride for Sony Online Entertainment’s online zombie title H1Z1. The game arrived on Steam Early Access for 14.99 last week but has been beset by server problems, including the inability to login and difficulty locating active servers. Once in the game issues such as no …

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Sony settles with FTC, to refund Vita customers over false advertising

Sony Computer Entertainment America has settled with the FTC over false and misleading advertisement charges involving PS Vita’s launch campaign. As part of the settlement, Sony will offer partial refunds to Vita customers who purchased the device prior to June 1st, 2012. Qualifying individuals will have their choice between a …

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Frontier reassessing some refund requests as Elite: Dangerous outrage persists

David Braben has said that Frontier is re-assessing some of the refund requests it declined in the wake of Elite: Dangerous’ online U-turn. The company earlier this week faced a backlash for dropping the game’s offline mode but yesterday said it would only refund customers who had not yet already …

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Frontier starts offering Elite: Dangerous refunds over online furore

Some owners of Elite: Dangerous who are unhappy with the recent ditching of the game’s offline mode are being offered refunds. However, the only customers who are eligible are those who pre-ordered the final game and have therefore not yet played it. Anyone who has already played the alpha or …

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Codemasters refunding disgruntled Colin McRae buyers on Steam

Gamers who are dissatisfied with recent Steam release Colin McRae have been offered their money back. We understand that some people who bought Colin McRae Rally on Steam are upset and feel that it isn’t the game they thought it would be. We have now updated the product description for …

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Microsoft offering Xbox Live Gold refunds for entertainment app users

There’s some money on offer for those who subscribed to Xbox Live to use services such as Netflix. Microsoft yesterday confirmed plans to lift the Xbox Live Gold requirement for a number of streaming and entertainment apps. An update to Microsoft’s T&Cs, as spotted by Videogamer, reads: "Once the Xbox …

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Steam users can now self-refund pre-orders

Origin-style money-back offers may be some way off, but Steam has introduced one consumer-pleasing feature over the weekend. Joystiq reports that Steam users are now able to automatically have pre-orders refunded via the introduction of a ‘Refund an Item’ button on their transaction history page. The pre-order amount is then …

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