Players of Blizzard’s all-conquering MMO World of Warcraft are being handed a five day extension to their subscriptions to make up for the troubled launch of the Warlords of Draenor DLC.
The offer applies to all subscriptions that were active as of Friday November 14th.
The quality of the content does not excuse the subpar launch experience we delivered, and I apologise for that,” executive producer J Allen Brack said.
The first two days of the expansion were not a great experience, with many of you facing high queues or significant gameplay problems. We worked around the clock to tackle the demand issues and technical challenges, and fortunately things started looking better on Saturday.
While millions of you were able to get in and play over the weekend, with many already reaching level 100, others still ran into very lengthy queues, particularly on the highest-population realms.”
Brack added that upcoming fixes being implemented by the team should result in approximately double the prelaunch capacity on each realm, which should greatly reduce queue times for most realms if not eliminate queues altogether”.